volume & quality audit
Ensuring your products are dispensed at the correct temperatures with acceptable pour times from clean dispense lines is crucial to ensuring minimum wastage and optimum customer experience. Get any of these wrong and it’s the difference between a customer staying for another great tasting drink or walking next door to the competition in search of a more satisfying experience. Just one person in 50 staying for another drink is a 2% increase in volume – not exactly a tough target when you’re serving the best possible tasting beverage.
For every drink poured, smartcellar makes the following information easily available:
volume recovery
Whether you’re a large pubco or an SMO, ensuring the volume of product flowing through the dispense taps matches that delivered to the cellar is crucial for maintaining revenues. Smartcellar’s unique, zero-delay volume audit service removes the delays, inaccuracies and user-unfriendliness of competitive systems. Our unique fluid sensing technology means assurance of accurate keg and cask volumes. Summary weekly ‘red alert’ reports backed up by a simple, but powerful & flexible web site gives the confidence to feel in full control of your operation.
dispense temperatures
Ensuring that drinks are served at just the right temperature is critical to ensure a customer appreciates the often complex mix of flavours. Get a drink too warm and it’ll be perceived as stale. Get a product too cold and you risk poor visual appeal through chill haze and lack of flavour development. Our range of tools ensures temperature compliance and alerting when out of spec.
cellar temperature
Crucial to ensuring an optimised dispense system is careful control of cellar temperature. Too warm and excessive loading can be replaced on a remote cooler meaning premature failure together with out of spec drinks. Not to mention accelerated spoiling of cask product. Too cold a cellar and excessive energy is being spent over chilling plus possible loss of flavour from cask products. Smartcellar’s quality monitoring package includes accurate cellar monitoring, with exception reporting for any abnormal behaviour.
line-cleaning
There is nothing worse – and more avoidable – than bad tasting beer due to poor line cleaning. Line-cleaning frequency and quality are clearly reported visually via a simple summary screen.
wastage levels and keg yields
To help ensure the maximum amount of stock you pay for is actually sold, the smartcellar platform provides you with time stamped dispense volume, serving size and keg yield information to allow you to quickly reduce unnecessary wastage.
font usage
Under-used and slow moving fonts are bad for business: from the avoidable overhead of installation, cleaning and chilling down to the loss of a repeat sale due to the sub-standard tasting beverage they’ll serve. Smartcellar provides you with the toolkit to quantify the optimum number of fonts on your bar face – and give you the confidence to remove those that are damaging profits.
activity ‘heat map’
This tool is useful for spotting unauthorised dispense activity, quantifying promotional & brand performance and spotting slow selling dispense taps. A simple grid table shows volumes dispensed on an hour by hour basis. A single mouse click allows ‘drilling down’ to see relative brand performance on an hour by hour basis together with font activity levels.